Import Controller
26/05/18
Posted on:
Key Information
Province
KwaZulu-Natal
Industry
Clearing & Forwarding
Employment Type
Full Time
Seniority Level
Controller
Years of Experience
Education
Matric
Salary
Market Related
Minimum Requirements
Previous experience in imports, clearing and forwarding, customs, or logistics administration.
Strong understanding of import documentation and customs processes.
High level of accuracy and attention to detail.
Ability to work under pressure and meet strict deadlines.
Good organisational, time management, and problem-solving skills.
Strong communication and client service abilities.
Ability to work independently and within a team environment.
Computer literacy and experience working with operational systems and documentation platforms.
Willingness to learn, adapt, and take initiative in a fast-paced environment.
Job Overview
Manage the full import process including clearing, forwarding, invoicing, and file administration.
Open, register, and maintain shipment files and ensure all required documents are accurate and complete.
Request, receive, and verify shipping and customs documentation such as Bills of Lading, permits, certificates, and release documents.
Prepare and submit documentation for customs entry processing.
Monitor shipment statuses and resolve delays or documentation issues promptly.
Coordinate cargo dues, landing orders, and release procedures within required timelines.
Ensure accurate invoicing, cost recovery, and rate application.
Maintain compliance with customs regulations and other regulatory authorities.
Arrange deliveries and monitor container turn-ins and depot requirements.
Escalate potential claims, liabilities, or operational risks to management when necessary.
Upload and maintain system records, file notes, and supporting documentation throughout the clearing process.
Prepare and submit invoices and supporting documents to clients.
Provide clients with regular shipment updates and maintain strong customer service standards.
Assist with inspections, audits, and departmental support where required.
Prepare import estimates, quotations, and cartage rate enquiries.
Support management and other departments with operational and project-related tasks.
Ensure adherence to company procedures, SOPs, and regulatory requirements.