Branch Manager
26/05/20
Posted on:
Key Information
Province
Limpopo
Industry
Roadfreight
Employment Type
Full Time
Seniority Level
Manager
Years of Experience
2-3
Education
Diploma or Similar
Salary
Market Related
Minimum Requirements
Grade 12 Senior Certificate (Matric).
Studying towards a relevant supply chain management / logistics diploma or similar.
2 - 3 years’ experience in a Branch Manager 1 role or equivalent thereof.
Experience in managing 2 – 3 types of freight products.
Implementation of continuous Improvement principles.
Intermediate costing & budgeting knowledge.
Knowledge of labour legislation (BCEA, NBCRFLI Collective agreement etc).
Route planning.
Ability to communicate at all levels verbally and in writing.
High level of business acumen.
Coaching and mentoring skills.
Conflict resolution and mediation skills.
Decision making skills.
Strong interpersonal skills with a high degree of emotional intelligence.
Job Overview
Develop and implement branch operational plans aligned with business objectives, client requirements, and service delivery targets.
Manage daily branch operations to ensure operational efficiency, productivity, and achievement of KPIs.
Oversee route planning, fleet utilisation, resource allocation, and cost management to optimise operational performance.
Monitor branch budgets, operational expenses, and financial performance to ensure cost control and profitability.
Ensure compliance with operational procedures, quality standards, health and safety regulations, and company policies.
Manage third-party service providers, vendors, and outsourced resources to ensure service level compliance.
Analyse operational data, performance trends, and risk areas to support informed business decisions and continuous improvement initiatives.
Build and maintain strong relationships with clients, suppliers, and internal stakeholders to support service excellence.
Lead, manage, and develop branch employees through performance management, training, recruitment, and succession planning.
Drive continuous improvement initiatives to enhance operational effectiveness, customer service, and long-term business sustainability.