Air Freight Controller – Imports & Exports
26/05/19
Posted on:
Key Information
Province
Gauteng
Industry
Clearing & Forwarding
Employment Type
Full Time
Seniority Level
Controller
Years of Experience
3-5
Education
Matric
Salary
Market Related
Minimum Requirements
Minimum 3–5 years’ experience in airfreight imports and exports within the freight forwarding industry.
Must have experience handling the full operational process from A–Z.
Strong knowledge of airfreight procedures, customs documentation, and Incoterms.
Experience working on freight forwarding systems.
Excellent communication and customer service skills.
Ability to work under pressure in a fast-paced operational environment.
Strong attention to detail and problem-solving skills.
Good understanding of airline processes and cargo handling procedures.
Proficient in Microsoft Office, especially Excel and Outlook.
Ability to work independently and within a team environment.
Strong organisational and time management skills.
Matric certificate required.
Relevant freight forwarding or logistics qualification will be advantageous.
Job Overview
Handle full airfreight import and export files from A–Z.
Coordinate shipments with airlines, agents, transporters, warehouses, and clients.
Arrange cargo bookings and monitor shipment movements from origin to final destination.
Prepare and process all relevant import and export documentation.
Ensure compliance with customs regulations and company procedures.
Process cargo releases, framing entries, and customs submissions where applicable.
Track and monitor shipments, providing regular updates to clients and management.
Liaise with international agents and service providers regarding shipment requirements and rates.
Handle quotations and costing for airfreight shipments.
Ensure accurate invoicing and file profitability.
Resolve operational issues, delays, and client queries efficiently.
Maintain strong relationships with airlines, transporters, customs officials, and clients.
Ensure all shipment deadlines and KPI requirements are achieved.
Assist with administrative and reporting functions related to operations.